She Didn't Say "We Need to Talk." She Said "Coffee."

FREE Critical Incident Recovery Protocol
Episode 019
Peer support isn't just about formal programs and training manuals. It's about being there for each other when times get tough. In this episode, we dive into a real-life story that illustrates how simple acts of connection can have a huge impact. We meet Kevin, an officer who’s been silently struggling, and Elena, his partner, who notices the change and reaches out. This isn’t about fixing problems; it's about creating a space where honesty can happen at its own pace. Sometimes, it’s just coffee and a conversation that opens the door to real support. We explore the importance of being present and how, through small gestures, we can help each other stay mission-capable. Tune in as we break down the first steps in peer support and why showing up matters more than having the perfect words.
FREE Critical Incident Recovery Protocol
We've all been there: the grind of the job can wear you down, and sometimes you just stop caring. That's the story of Kevin Brennan, a cop who went from being a dedicated officer to feeling lost in the chaos. In this episode, we highlight how peer support, like that of his colleague Elena Ruiz, can make a difference. It’s not about grand gestures—it's about simple check-ins and genuine care. Kevin's journey shows that recognizing your struggles is the first step toward change, but it takes time. The conversation between Kevin and Elena at a coffee shop reveals how a casual invitation can lead to deeper connections and understanding. They talk about everyday stuff at first, but it sets the stage for more honest conversations later on. We discuss the importance of consistency in peer support and how showing up can help officers feel less alone. After all, this job throws a lot at us, but we don’t have to face it alone. If you or someone you know is feeling overwhelmed, reaching out can be the lifeline needed to start making positive changes.
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Takeaways:
- Peer support doesn't require a manual or training; it just needs one officer to show up and pay attention.
- Recognizing when a peer is struggling is the first step in providing effective support; it often starts with a simple invitation for coffee.
- Resilience is about operational readiness, not emotional wellness; officers must build their resilience before adversity hits hard.
- When someone is struggling, they sometimes just need a buddy who can sit with them and let them find their own way without pressure.
- The journey to recovery isn't a straight line; it's about taking small, consistent steps, even when progress feels slow.
Resources for Officers
If you or someone you know is struggling, help is available. These trauma-informed resources are confidential, available 24/7, and staffed by people who understand the unique challenges of law enforcement.
COPLINE
Phone: 1-800-267-5463 (1-800-COPLINE)
Website: www.copline.org
COPLINE is a confidential 24/7 hotline exclusively for current and retired law enforcement officers and their families. All calls are answered by trained, retired law enforcement officers who understand the job and provide peer support for any issue—from daily stressors to full mental health crises. Your anonymity is guaranteed. COPLINE is not affiliated with any police department or agency, and listeners will not notify anyone without your explicit consent.
988 Suicide & Crisis Lifeline
Phone: Call or text 988
Online Chat: www.988lifeline.org
Veterans: Press 1 after dialing 988
The 988 Lifeline provides free, confidential support 24/7/365 for anyone experiencing emotional distress, mental health struggles, or thoughts of suicide. Trained crisis counselors are available by phone, text, or online chat to provide compassionate, judgment-free support. You don't need to be in crisis to reach out—988 is here for anyone who needs someone to talk to.
Safe Call Now
Phone: 206-459-3020
Website: www.safecallnowusa.org
Safe Call Now is a confidential, comprehensive 24-hour crisis referral service designed specifically for all public safety employees, emergency services personnel, and their family members nationwide. Founded by a former law enforcement officer, Safe Call Now is staffed by peer advocates who are first responders themselves and understand the unique demands of the job. They provide crisis intervention and connect callers with appropriate treatment resources while maintaining complete confidentiality.
Remember: Reaching out for help is a sign of strength, not weakness. You deserve support, and these resources are here for you.
Mentioned in this episode:
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FREE Critical Incident Recovery Protocol
Get Your Critical Incident Recovery Protocol HERE!
Click the link here and get your copy of the Critical Incident Recovery Protocol. Don't worry, it's completely FREE.
00:00 - Untitled
00:26 - Introduction
04:21 - The Erosion
16:46 - The Approach
32:07 - The Ongoing
42:13 - Outro
Foreign.
Speaker ACoffee shop on Butterfield Road.
Speaker AStays open until midnight.
Speaker AUsed to be a Denny's, then a dry cleaner.
Speaker ANow it's one of those places with exposed brick and $6 pour over coffee, trying too hard but decent enough at 2,300 hours on a Tuesday.
Speaker AThere's nobody in there except the kid behind the counter looking at his phone and two patrol officers still in uniform sitting in a booth at the back.
Speaker AKevin Brennan has a cup of coffee in front of him, hasn't touched it.
Speaker AHe's been staring at the same spot on the table for about five minutes now, answering Elena's small talk on autopilot.
Speaker AYeah, sure.
Speaker AUh huh.
Speaker AElena Ruiz is on her second cup.
Speaker AShe's been talking about nothing.
Speaker AThe Bears game, department gossip, whether the new sergeant's going to last.
Speaker AShe's not in a hurry.
Speaker AElena didn't plan an intervention, didn't rehearse what she was going to say, didn't read a manual.
Speaker AShe just asked if he wanted coffee after shift.
Speaker AThat's it.
Speaker AAnd what happened in that booth, what's still happening weeks later, is exactly what peer support looks like when you strip away all the training manuals and formal programs.
Speaker AOne officer paying attention, showing up.
Speaker AWe've been in your shoes.
Speaker ALying awake at 3am replaying that call over and over again, feeling hypervigilant at the grocery store, watching peers struggle and not knowing what to say.
Speaker APolice Speak was created by officers tired of seeing good people break down.
Speaker AWe understand the job because we've lived it and we've processed what you're experiencing.
Speaker AYou'll hear stories about what's worked after difficult calls.
Speaker AA framework that outlines your resilience across six key areas.
Speaker AWe provide peer support skills you can use starting tomorrow.
Speaker ABuild resilience before adversity overwhelms it.
Speaker AOfficers teaching officers.
Speaker AI'm Michael Simpkins and this is Police Speak.
Speaker AThis episode is part of our series on the All Protocol, a framework for peer support that works in the real world of law enforcement.
Speaker AWe've covered the Appreciate phase, learning to notice when your partners and colleagues aren't at their best.
Speaker AToday we're on the second Phase.
Speaker AListen and I want to be clear about something up front.
Speaker AListen doesn't mean asking the perfect questions or having the right words ready.
Speaker AIt means making room, giving someone else time to figure out their own head at their own pace.
Speaker ANot yours.
Speaker AThis is Kevin Brennan's story.
Speaker ATwelve years on the job, marriage coming apart, and the slow fade that happens when an officer loses sight of why they started.
Speaker AKevin didn't break from one bad call, he faded slowly, the kind of thing that takes officers out just as surely as anything else.
Speaker ABut nobody writes about it in the news.
Speaker AAnd this is Elena Ruiz's story, too.
Speaker AThe training partner who saw what Kevin couldn't see in himself and made a choice about what to do with it.
Speaker AHere's a quick note before we begin.
Speaker AThis episode talks about alcohol use, marriage problems, and the quiet kind of desperation that affects more officers than we admit.
Speaker AIf any of this lands close to home, resources are available in the show notes.
Speaker AThere's no judgment here.
Speaker AJust help when you're ready.
Speaker AThis is a story about what happens when someone makes room for honesty.
Speaker ANo ambush, no lecture.
Speaker AJust coffee and truth.
Speaker AKevin Brennan wasn't.
Speaker AWasn't supposed to be a cop.
Speaker AHis father was an electrician.
Speaker AHis mother worked the front desk at the elementary school Kevin and his brother attended.
Speaker ABlue collar family, dupage County.
Speaker ANobody in law enforcement going back as far as anyone could remember.
Speaker ABut Kevin did a ride along in high school.
Speaker AOne of those career days, things where they stick you in the back of a squad car for four hours.
Speaker BI know it sounds stupid, but I felt like I belonged there in that squad car, watching how the officer handled calls, talked to people, made decisions.
Speaker BI was 17, and I thought, yeah, this is what I'm supposed to do.
Speaker AHe went to community college, took criminal justice courses, got himself in shape for the academy.
Speaker AHe was hired at 26 by the police department, a department with about 40 officers, a suburban bedroom community, the kind of place where you know everyone and everyone knows your business.
Speaker ABears fans, church on Sunday, keep your lawn mowed kind of town.
Speaker AKevin loved it.
Speaker ANot every day.
Speaker ANobody loves this job every day, but he loved it.
Speaker AEnough days, enough to matter.
Speaker AHe believed that he was making a difference in people's lives.
Speaker AAnd for a while, he was right.
Speaker BI used to get up for work excited.
Speaker BNot every day, but a lot of days.
Speaker BI believed I was making a difference.
Speaker BSounds naive now, but that's how I felt.
Speaker ASix years in, Kevin became a field training officer, an fto, the officer who takes raw recruits and turns them into cops.
Speaker AIn resilience science, there's a concept called vision.
Speaker ANot optimism, but knowing why you're doing what you're doing, having a purpose that pulls you forward through the hard days.
Speaker AKevin had that he knew exactly why he had become a cop, and the FTO role connected him to that purpose.
Speaker AEvery time a new recruit walked through the door.
Speaker BBeing an FTO was the best part of my job.
Speaker BTaking some rookie who didn't know which end of the radio to talk into.
Speaker BAnd watching them become a real officer, seeing that moment when it clicks for them, that felt like it mattered.
Speaker BLike I was building something that would last longer than me.
Speaker AOff the job, Kevin had built the life he had always pictured.
Speaker AMarried his high school Sweetheart, Amy.
Speaker AHad two boys, Dylan, now 8, and Mark, 6.
Speaker ABought a house with a yard.
Speaker ACoached Little League in the summer, Shoveled the driveway in the winter.
Speaker AEverything according to plan.
Speaker AAt 34, Kevin Brennan looked like exactly what he was supposed to be.
Speaker AA good cop, a good husband, a good father.
Speaker ASolid, reliable.
Speaker AThe kind of officer you want on your shift.
Speaker ANobody saw what came next, mostly because it didn't come all at once.
Speaker AThere was no critical incident.
Speaker AI want to be clear about that because we talk a lot on this show about shootings and line of duty deaths and those single moments that break an officer's life in half.
Speaker AThose stories are real and they matter.
Speaker ABut Kevin's story is different.
Speaker AThere's no date he can point to, no call number, no before and after line.
Speaker AWhat happened to Kevin happened.
Speaker ASlow, quiet.
Speaker ALike a riverbank wearing away an inch at a time.
Speaker AYou don't notice until you're standing on nothing.
Speaker BIf I had to pick when things started going sideways, maybe a year and a half ago.
Speaker BBut I didn't notice until way later.
Speaker BOr I noticed and didn't want to admit it.
Speaker BHard to say which.
Speaker AOf course, there were contributing factors.
Speaker AThere always are.
Speaker AKevin's father was diagnosed with prostate cancer.
Speaker AEarly stage.
Speaker AGood prognosis, but still.
Speaker AWhen you're in your late 30s and your dad gets that call, something shifts.
Speaker AMortality stops being theoretical.
Speaker AKevin didn't talk about it much, but it sat in the back of his head like something he couldn't put down.
Speaker AThe job itself was wearing on him in ways he didn't have words for.
Speaker A12 years of domestics and overdoses and car wrecks and death notifications.
Speaker AYou know how it is.
Speaker A12 years of seeing people at their worst.
Speaker AThe weight of that doesn't announce itself.
Speaker AIt just settles into your bones.
Speaker ABut Kevin would tell you, if he was being honest, that those were excuses.
Speaker AThe real problem was simpler, harder to fix.
Speaker AHe just stopped caring.
Speaker BI kept telling everyone I was stepping back for family time fto, the union rep position, the promotion list.
Speaker BFamily time.
Speaker BBut I was home the same hours.
Speaker BI just couldn't make myself give a shit about any of it anymore.
Speaker AThe withdrawal happened in stages.
Speaker AThe gym went first.
Speaker AHe used to be there three or four times a week, then once a week, then nothing.
Speaker ASaid he Was too tired, too busy with kids.
Speaker AThen he stepped back from the FTO program.
Speaker ATold the sergeant he wanted to focus on family.
Speaker ANo more rookies to train.
Speaker AThen the union rep position he had held for three years.
Speaker AAnd somewhere in there, he stopped eating right, stopped sleeping.
Speaker AStopped caring about much of anything, really.
Speaker AThen he took himself off the promotion list for sergeant.
Speaker AHe'd been on track for it.
Speaker AEveryone knew he'd make a good sergeant.
Speaker AOne day.
Speaker AHe just scratched his name off.
Speaker BEveryone nodded along.
Speaker BGood for you, Kevin.
Speaker BFamily first.
Speaker BNobody questioned it.
Speaker BWhy would they?
Speaker BIt sounded reasonable.
Speaker BIt sounded like I had my priorities straight.
Speaker ABut if you were paying attention, really paying attention, the math didn't add up.
Speaker AKevin wasn't spending more time at home.
Speaker AHe was working the same hours.
Speaker AHis kids were in school most of the day.
Speaker AHis wife was at work.
Speaker AHe wasn't reclaiming time for family.
Speaker AHe was just retreating.
Speaker AShrinking.
Speaker APulling back from everything that used to give his life meaning.
Speaker AWhen vision goes, everything downstream starts to fail.
Speaker AYour sense of purpose is the engine that drives you through the hard days.
Speaker AThe bad cause, the ungrateful public, the politics.
Speaker AWhen that engine stalls, you're just coasting.
Speaker AAnd eventually you stop.
Speaker AThe drinking crept up on him.
Speaker AThat's how it usually works.
Speaker AIt's not a switch you flip.
Speaker AIt's a slide.
Speaker ASo slow you don't notice you're moving until you look up and you're somewhere you're never meant to be.
Speaker BIt started with a couple beers on weekends.
Speaker BThat was normal.
Speaker BEverybody does that.
Speaker BThen it was a beer after shift, on the weeknights, too, just to take the edge off.
Speaker BThen it was 2 or 3, then 4 or 5 just to fall asleep.
Speaker AKevin would tell you he's not an alcoholic.
Speaker AAnd maybe he's right.
Speaker AIt depends on who you ask and which definition you're.
Speaker AHe wasn't drinking on duty.
Speaker AWasn't showing up hungover.
Speaker AWasn't making mistakes that could get someone killed.
Speaker AHe was functional.
Speaker ABut functional is a low bar, and Kevin knew it.
Speaker BI told myself I had it under control because I never showed up drunk but needing it every night just to turn my brain off.
Speaker BThat's not control.
Speaker BThat's dependence.
Speaker BI knew the difference even when I was pretending I didn't.
Speaker AThe drinking was both symptom and accelerant.
Speaker AIt didn't cause his decline, but it made everything worse.
Speaker AHere's the thing most officers don't realize.
Speaker AYour brain's ability to recover from stress depends on being able to build new connections, process different experiences, adapt to what you've been through.
Speaker AExercise helps that quality.
Speaker ASleep helps that alcohol makes it harder.
Speaker AA lot harder.
Speaker AKevin had stopped exercising.
Speaker AHe was sleeping maybe four hours a night.
Speaker ARestless, never deep enough to actually recover.
Speaker AAnd he was drinking every night on top of that.
Speaker AHis brain was running on empty, and he was making it worse every night.
Speaker BI knew it was bad.
Speaker BI knew I was on a trajectory.
Speaker BBut knowing and stopping are different things.
Speaker BEvery night I tell myself tomorrow would be different.
Speaker BAnd every night I'd end up on the couch with the drink in my hand, staring at the TV without seeing it.
Speaker AThe sleep got worse.
Speaker AOf course it did.
Speaker AIt might knock you out, but it wrecks sleep.
Speaker AQuality.
Speaker AKevin would fall asleep fast, then wake up two, three in the morning, mind going, unable to get back down.
Speaker AHe'd lie there in the dark, not in bed with his wife anymore.
Speaker AThey'd stopped that months ago.
Speaker ARunning through old calls in his head, replaying conversations, arguing with people who weren't there.
Speaker AThen the alarm would go off and he'd drag himself to work and do it all over again.
Speaker AKevin and Amy met in high school, started dating sophomore year, broke up senior year, got back together in their 20s, got married at 28.
Speaker AThe kind of story that sounds romantic when you're telling it at a party.
Speaker ATen years of marriage, two kids, a mortgage, a life built together, and now they're strangers in the same house.
Speaker BWe don't fight.
Speaker BThat would require actually talking.
Speaker BWe just exist in the same house, pass the kids back and forth like a custody arrangement while we're still married.
Speaker BI don't know when we became roommates, but that's what we are now.
Speaker AThey'd been sleeping in separate rooms for two months.
Speaker AKevin told himself it was shift work.
Speaker AHe comes home at midnight, doesn't want to wake her up, crashes in the guest room.
Speaker AMakes sense, right?
Speaker ABut shift work wasn't new.
Speaker AThey'd managed it for 12 years.
Speaker AThis was different.
Speaker AThis was retreat.
Speaker BShe stopped asking how my day was.
Speaker BAt first, that pissed me off.
Speaker BLike, don't you care?
Speaker BThen I realized I'd stopped answering honestly years ago.
Speaker BFine.
Speaker BBusy, you know?
Speaker BWhat was she supposed to do with that?
Speaker AYour connections to other people, your spouse, kids, friends, partners on the job.
Speaker AThat's what catches you when you fall.
Speaker AKevin was cutting all of it loose.
Speaker AAt home, at work, everywhere.
Speaker AHe was surrounded by people and completely alone.
Speaker AThe kids could feel it.
Speaker AOf course they could.
Speaker BDylan's eight.
Speaker BHe knows something's wrong, even if he can't name it.
Speaker BI see him watching me and Amy, not talking to each other.
Speaker BThat kid is learning what marriage looks like from two people who've forgotten how to be married.
Speaker BAnd I don't know how to fix it.
Speaker AThere's a word neither Kevin nor Amy had said out loud.
Speaker AYet they'd both sought it, they both pushed it away.
Speaker ABut it hung in the air between them.
Speaker ADivorce.
Speaker AKevin felt the guilt of it every time he looked at his boys.
Speaker AEvery time he missed one of Dylan's Little League games.
Speaker AHe had missed three in the past month alone.
Speaker AEvery time Mark asked why Daddy slept in a different room.
Speaker BThe boys deserve better.
Speaker BI know that.
Speaker BEvery day.
Speaker BI know it.
Speaker BBut knowing doesn't mean I can fix it.
Speaker BI can barely get through a shift without feeling like I'm sleepwalking.
Speaker BHow am I supposed to save my marriage when I can't even save myself?
Speaker AKevin knew something was wrong.
Speaker AHe'd known for months, maybe longer.
Speaker ABut knowing and admitting are different things.
Speaker AAnd doing something about it means facing all the things you've been running from.
Speaker AKevin might have kept drifting forever.
Speaker AHe might have drifted right off the edge.
Speaker ABut someone was paying attention.
Speaker AElena has been on the job 18 years.
Speaker AShe trained Kevin when he was fresh out of the academy.
Speaker ASaw his early enthusiasm, watched him grow from nervous rookie to confident officer.
Speaker ARespected the cop he had become.
Speaker AOver 12 years on the same shift, you get to know someone, you see them at their best and worst.
Speaker AYou learn their rhythms.
Speaker ASo when Kevin started changing, Elena noticed.
Speaker CI trained Kevin when he was a rookie.
Speaker CGood kid, eager.
Speaker CWanted to do right.
Speaker CActually gave a shit about the job.
Speaker CNot everybody does.
Speaker CHe did.
Speaker COver 12 years, you get to know someone.
Speaker CSo when he started changing, I noticed.
Speaker AElena had her own history with the kind of slow fade Kevin was going through.
Speaker AEight years earlier, her marriage had collapsed.
Speaker ANot dramatically.
Speaker ANo infidelity, no screaming.
Speaker AJust two cops who'd let the job eat everything until they looked at each other one day and realized they were strangers.
Speaker AShe'd almost lost it all.
Speaker AAlmost drank her way out of a career.
Speaker AAlmost destroyed her relationship with her daughter, Sophia.
Speaker AIt took her two years of therapy, which she had fought against at first, to get to the other side.
Speaker ABut she got there.
Speaker AAnd she never forgot what it felt like to be where Kevin was now.
Speaker CWhen you've been in that place, you recognize it in other people.
Speaker CIt's not something you can unsee.
Speaker CA little tells the withdrawal.
Speaker CThe way someone starts pulling away from everything that used to matter to them.
Speaker AThe first thing Elena noticed was the gym.
Speaker AKevin used to be there three or four times a week.
Speaker AThey'd spot each other on bench press, talk Shit about the bears.
Speaker AComplain about department politics.
Speaker AIt was ritual.
Speaker AIt was connection.
Speaker AThen Kevin stopped showing up.
Speaker AOnce a week, Every other week, then.
Speaker ANot at all.
Speaker CHe said he was busy with the kids.
Speaker CI didn't push, but I noticed.
Speaker AThen Kevin stepped back from the FTO program.
Speaker AThe thing he'd loved more than any other part of the job.
Speaker AThen the union rep position, then the promotion list.
Speaker AElena watched each withdrawal like watching a slow motion wreck.
Speaker AShe couldn't look away, but she couldn't stop it either.
Speaker CHere's the thing.
Speaker CWhen somebody keeps saying family, but they look worse every time you see them, that's not about family.
Speaker CThat's about something else.
Speaker AThis is what the appreciate phase of peer support looks like in practice.
Speaker AElena wasn't running down a checklist.
Speaker AShe wasn't analyzing Kevin through some clinical framework.
Speaker AShe was just paying attention.
Speaker ANoticing when someone she cared about wasn't right.
Speaker AStoring those observations, waiting to see if the pattern held.
Speaker AAnd it did.
Speaker ASix weeks before that coffee conversation, Elena saw something that removed any doubt.
Speaker CHe lit up this rookie over nothing, in front of everyone.
Speaker CKid made some minor mistake on a traffic stop, didn't follow protocol exactly right.
Speaker CNothing that was gonna get anyone killed.
Speaker CAnd Kevin just unloaded on him, yelling, right there in the parking lot.
Speaker CThe Kevin I trained would have pulled that kid aside and taught him the right way.
Speaker CWould have been firm but fair.
Speaker CWould have remembered what it was like to be new.
Speaker CThis Kevin just destroyed a 22 year old in front of his shift and walked away like it was nothing.
Speaker AThat's when Elena knew for certain something was really wrong with Kevin.
Speaker ASomething deeper than bad days or normal stress or the usual wear and tear.
Speaker AThe question was, what was she going to do about it?
Speaker AElena spent a few weeks thinking about how to approach Kevin.
Speaker AShe knew what wouldn't work.
Speaker AShe'd been there herself.
Speaker ADefensive, closed off, Convinced that asking for help meant admitting weakness.
Speaker AIf someone had cornered to her back then, demanded she talk about her problems, she would have shut down completely.
Speaker CI know how it goes when you ambush someone.
Speaker CThey shut down.
Speaker CThey get defensive.
Speaker CThey tell you what you want to hear so you'll go away.
Speaker CThat's not what Kevin needed.
Speaker CHe needed someone to show up without an agenda.
Speaker AThis is the hardest part of peer support.
Speaker AUnderstanding that you can't force someone to accept help.
Speaker AYou can only make room for them to find their own way there.
Speaker AElena had watched well meaning colleagues screw this up a hundred times.
Speaker AThe supervisor who pulls an officer into the office and says, I'm worried about you, immediately putting them on the defensive activating every fear about career consequences.
Speaker AThe partner who says, we need to talk in a tone that sounds like an interrogation.
Speaker AThose approaches come from a good place.
Speaker AThey almost never work.
Speaker AWhat works is more subtle, slower, less satisfying to the helper who wants to fix things.
Speaker AWhat works is showing up without an agenda and letting the other person set the pace.
Speaker CMy therapist told me something years ago that stuck with me.
Speaker CShe said, people don't change because you want them to.
Speaker CThey change when they're ready.
Speaker CMy job wasn't to make Kevin ready.
Speaker CIt was to be there when he got there on his own.
Speaker ASo Alayna kept it simple.
Speaker AEnd of shift on a Tuesday night, walking out to the parking lot, cold as hell, that February wind coming off the lake.
Speaker AShe caught up to Kevin before he got to his truck.
Speaker CI just said, you want to grab coffee?
Speaker CThat new place on Butterfield is decent.
Speaker CThat's it.
Speaker CNot we need to talk.
Speaker CNot I'm worried about you.
Speaker CJust coffee.
Speaker AKevin almost said no.
Speaker AHe had his excuses ready.
Speaker ATired, long day, need to get home.
Speaker AAll the things he'd been saying for months to avoid any conversation that might crack through the surface.
Speaker ABut something stopped him.
Speaker AMaybe it was the casualness of the invitation.
Speaker AMaybe it was the fact that Alena didn't seem to want anything from him.
Speaker AMaybe it was just that some part of him, the part he had been suffocating for a year and a half, was desperate for someone to see him.
Speaker BI almost blew her off, had my excuses loaded and ready.
Speaker BBut she wasn't asking for anything.
Speaker BShe just wanted coffee.
Speaker BAnd I realized I couldn't remember the last time someone asked me to do something that wasn't about work or the kids or the house.
Speaker BJust coffee, he said.
Speaker AYes.
Speaker AThey drove separately, Kevin following Elena's tail lights through the suburban streets, already half regretting his decision, already rehearsing the deflections he'll use when she inevitably asks what was wrong.
Speaker ABut Elena had no intention of asking.
Speaker ANot yet.
Speaker AThe coffee shop on Butterfield Road used to be a Denny's, then a dry cleaner.
Speaker ANow it's trying to be hip.
Speaker AExposed brick, chalkboard menu pour over coffee that cost too much.
Speaker AAt 2300 hours on a Tuesday, the place was almost empty.
Speaker AA kid behind the counter, an older guy reading a newspaper in the corner.
Speaker ANobody else.
Speaker AKevin and Elena took a booth at the back.
Speaker ABoth of them were still in uniform.
Speaker AKevin ordered coffee he didn't want.
Speaker AElena ordered her usual black.
Speaker ANothing fancy.
Speaker BI figured she was going to ask me what was wrong, give me some speech about Eap or taking care of myself.
Speaker BI had my deflections ready.
Speaker BI'm fine.
Speaker BJust tired.
Speaker BShift work.
Speaker BYou know how it is.
Speaker BI'd said it enough times that I almost believed it.
Speaker ABut Elena didn't ask.
Speaker AFor the first 20 minutes, they just talked.
Speaker ANothing heavy.
Speaker ANothing probing.
Speaker AThe Bears were embarrassing themselves again.
Speaker AThe new sergeant seemed decent, but nobody trusted him yet.
Speaker ADid Kevin hear about Rodriguez's kid getting into Northwestern?
Speaker AFull scholarship.
Speaker AGood for him.
Speaker ASmall talk.
Speaker AThe kind of nothing conversation that cops have a thousand times over their careers.
Speaker CI wasn't going to push.
Speaker CYou can't force someone to open up.
Speaker CYou can only create the conditions where they might.
Speaker CSo I waited.
Speaker AThis is the part that feels counterintuitive to most people who want to help.
Speaker AYou see someone struggling, you care about them.
Speaker AYour instinct is to fix it, to name the problem, offer solutions, make it better.
Speaker AYou want to cut through the small talk and get to the real stuff, because the real stuff is what matters.
Speaker ABut that's not how the listen phase works.
Speaker AElena's job in that booth wasn't to diagnose Kevin or solve his problems.
Speaker AIt wasn't to get him to admit he was struggling or accept help.
Speaker AIt was simpler than that.
Speaker AHer job was to be present, to show him he wasn't alone.
Speaker ATo create space.
Speaker AThe rest would come or it wouldn't.
Speaker AOn Kevin's timeline, not hers.
Speaker BShe kept asking me about the kids.
Speaker BDylan's Little League, Mark starting first grade.
Speaker BNormal stuff.
Speaker BAnd I kept giving her the normal answers.
Speaker BYeah, Giln's got a good arm.
Speaker BMark is doing fine.
Speaker BReading already.
Speaker BThe rehearsed version.
Speaker BBut somewhere in there I started to relax.
Speaker BShe wasn't interrogating me.
Speaker BShe wasn't looking at me like she was worried.
Speaker BShe was just there, drinking her coffee, letting me breathe.
Speaker ATime passed.
Speaker AThe kid behind the counter refilled Elena's cup and asked if Kevin wanted a warm up.
Speaker AHe shook his head.
Speaker AThe conversation drifted through territory they'd covered a hundred times before.
Speaker ASafe ground.
Speaker ANothing that required vulnerability.
Speaker AAnd then Elena made a choice.
Speaker AAbout a half an hour in, Elena decided to share something.
Speaker ANot a big speech, Not a lecture.
Speaker ANot advice about what Kevin should do.
Speaker AJust a piece of herself.
Speaker CI told them about my divorce.
Speaker CNot the whole story, just enough.
Speaker CHow I'd let the job consume everything.
Speaker CHow I woke up one day and realized I was married to a stranger.
Speaker CHow I almost drank my way out of a career and a relationship with my daughter.
Speaker AElena said it matter of factly.
Speaker ANo drama, no self pity.
Speaker ALike she was describing a call from years ago.
Speaker ASomething that happened, something she got through, something that was now just part of her history.
Speaker CI didn't make it a therapy session.
Speaker CI just said it.
Speaker CMy marriage fell apart about eight years ago.
Speaker CI was in a bad place for a while.
Speaker CTook me some time to figure my shit out.
Speaker AKevin listened.
Speaker AHe didn't know what to say.
Speaker AHe hadn't expected Elena, steady, unflappable Elena to talk about something like this.
Speaker AHe'd never really thought about her having problems.
Speaker AShe was just Elena, the one who had her life together.
Speaker AThe one who trained rookies and told people the truth and didn't take crap from anybody.
Speaker BShe didn't make it a big thing, just said it matter of fact, like she was telling me about something that happened a long time ago.
Speaker BI almost lost everything.
Speaker BTook me a while to figure it out.
Speaker AThen Elena looked at him, not with pity, not with the searching, worried expression of someone who's about to deliver a speech.
Speaker AJust direct, present.
Speaker BThen she looked at me and said, I've been where you are.
Speaker BThat's it.
Speaker BFive words.
Speaker BShe didn't tell me what to do, didn't give me a list of resources, didn't ask me to admit anything, just acknowledged it like she saw me.
Speaker BThe real version, not the I'm fine version I'd been performing for everyone else.
Speaker AFive words.
Speaker AI've been where you are.
Speaker ANot a lecture, not advice, not a diagnosis, just acknowledgement.
Speaker AJust I see you.
Speaker AI've been there.
Speaker AYou're not alone.
Speaker AElena modeled something crucial here.
Speaker AShe shared her own experience without making the conversation about her brief, relevant.
Speaker ANo drama, just enough to let Kevin know he was talking to someone who understood.
Speaker ANot from training, but from living it.
Speaker AThat's the power of peer support.
Speaker AYou've been in the dark places.
Speaker AYou can speak that language.
Speaker BI didn't say much, couldn't really.
Speaker BBut something shifted.
Speaker BShe didn't treat it like I was broken.
Speaker BShe didn't look at me like it was a problem to be solved.
Speaker BShe just saw me.
Speaker AKevin didn't pour his heart out that night.
Speaker AThat's not how this works.
Speaker AHe didn't suddenly confess everything.
Speaker AThe drinking, the marriage, the void where his purpose used to be.
Speaker AHe just sat there, holding his cold coffee, feeling something crack open inside a tiny fissure in the wall he'd built around himself.
Speaker CHe didn't pour his heart out that night.
Speaker CThat's not how this works.
Speaker CBut I saw something crack open in him.
Speaker CA little bit of the wall came down.
Speaker CThat was enough for a first conversation.
Speaker AThey talked for another half hour.
Speaker ALighter stuff.
Speaker AElena didn't push Kevin didn't volunteer.
Speaker ABut something was different now.
Speaker ASome unspoken understanding had passed between them.
Speaker AKevin wasn't fooling Elena.
Speaker AAnd more importantly, he couldn't quite fool himself anymore.
Speaker AThey walked out to the parking lot a little after midnight, said good night, got in their vehicles.
Speaker AKevin drove home to the same house, the same separate bedroom, the same silent wife, the same four or five drinks he needed to fall asleep.
Speaker ANothing had changed.
Speaker AAnd everything had changed.
Speaker ALet's be honest about what that first conversation didn't do.
Speaker AIt didn't fix Kevin's marriage.
Speaker AIt didn't stop him from drinking.
Speaker AIt didn't restore his sense of purpose overnight.
Speaker AIt didn't erase 18 months of slow erosion in one coffee shop conversation.
Speaker AThe morning after, Kevin woke up to the same life he had had the day before.
Speaker AThe same separate bedroom, the same cold silence from Amy, the same hollow feeling at roll call, the same four hours of sleep.
Speaker BI didn't suddenly become a different person.
Speaker BI went home that night and still had my drinks, still slept alone, still woke up not wanting to go to work.
Speaker BBut there was this.
Speaker BI don't know, this tiny crack of light, like a door that was closed, had opened just a little bit.
Speaker ARecovery from this slow kind of erosion isn't a straight line.
Speaker AIt's not even a line.
Speaker AIt's more like a scribble.
Speaker ATwo steps forward, one step back.
Speaker ASideways circles, sometimes standing still.
Speaker AKevin was at the very beginning of recognizing he had a problem.
Speaker AThat's all.
Speaker AThe first faint awareness that something needed to change.
Speaker AThat might not sound like much, but recognition is the prerequisite for everything else.
Speaker BI spent the next few days just sitting with it.
Speaker BWhat Elena said, the fact that she saw me.
Speaker BI kept expecting the feeling to go away, expecting to go back to pretending everything was fine.
Speaker BBut it didn't.
Speaker BI couldn't unsee myself anymore.
Speaker AThe drinking didn't stop.
Speaker AKevin would tell you that.
Speaker AHonestly.
Speaker AHe didn't walk out of that coffee shop and pour out every bottle in his house.
Speaker AHe didn't download a recovery app or join aa.
Speaker AHe still drank that night and the next and the next.
Speaker ABut something was different in his head, a question he couldn't shake.
Speaker AIs this who I want to be?
Speaker AFor 18 months, he'd avoided asking himself that question.
Speaker ANow he couldn't stop asking it.
Speaker AElena didn't let that first conversation be the last.
Speaker AThree days later, she caught Kevin in the parking lot again.
Speaker ASame casual tone.
Speaker AYou eat yet?
Speaker AI'm grabbing something at the sandwich place on Main.
Speaker AA week after that, I'm Hitting the gym before shift.
Speaker AYou should come.
Speaker AAnd again and again.
Speaker ASimple invitations.
Speaker ANo pressure, no heavy conversations required.
Speaker CWe've had coffee maybe four or five times since that first night.
Speaker CSometimes he talks, sometimes he doesn't.
Speaker CI don't push.
Speaker CI just show up.
Speaker CThat's the job.
Speaker AElena understood something that a lot of would be helpers miss.
Speaker AOne conversation doesn't change someone's life.
Speaker AWhat changes lives is consistency.
Speaker AShowing up again and again and again.
Speaker ANot with an agenda, not with expectations, not keeping score or getting frustrated when progress is slow.
Speaker AJust presence.
Speaker AThe gym was where things started to shift.
Speaker BShe got me back to the gym.
Speaker BNot like she dragged me there.
Speaker BJust asked if I wanted to work out before shift one day.
Speaker BFelt weird at first.
Speaker BI was way out of shape.
Speaker BCould barely bench what I used to warm up with.
Speaker BBut she didn't say anything about it.
Speaker BJust spotted me and talked about nothing while I struggled through sets I used to do.
Speaker BEasy.
Speaker ARemember that protein we talked about earlier?
Speaker ABdnf.
Speaker AThe one your brain needs to build new neural connections, process different experiences, recover from stress.
Speaker AExercise produces it.
Speaker AWhen Kevin started working out again, even sporadically, even half heartedly, he was giving his brain the raw materials it needed to start healing.
Speaker BI'm still drinking less.
Speaker BMaybe trying to replace the aftershift beers with gym time.
Speaker BSome nights I make it to the gym, some nights I don't.
Speaker BBut I'm trying.
Speaker BThat's more than I was doing three months ago.
Speaker AProgress wasn't linear.
Speaker AOf course it wasn't.
Speaker AKevin would have a good week.
Speaker AGym three times, only two drinks instead of five.
Speaker AActually present at dinner with the boys.
Speaker AAnd then something would trigger a bad call, an anniversary of something he'd forgotten.
Speaker AHe remembered Amy looking at him with that mixture of hurt and exhaustion that made him feel like a failure.
Speaker AHe'd backslide, skip the gym for a week, drink more than he meant to, sleep in the guest room and tell himself there was no point in trying.
Speaker AThen Elena would show up again.
Speaker ACoffee after shift, gym before shift, just present.
Speaker ANot judging the backslide, not keeping score.
Speaker AAnd Kevin would try again.
Speaker CRecovery isn't a straight line.
Speaker CI learned that myself.
Speaker CTwo steps forward, one step back.
Speaker CThat's normal.
Speaker CThe important thing is you keep taking steps.
Speaker CYou don't have to be perfect.
Speaker CYou just have to keep showing up.
Speaker ASo where is Kevin now?
Speaker ALet's be honest.
Speaker AHe's not on the other side.
Speaker AHe's not recovered.
Speaker AHe's not fixed.
Speaker AHis marriage is still in trouble.
Speaker AHe and Amy are talking more.
Speaker AA little.
Speaker ABut there's a Lot of damage to repair.
Speaker AAnd neither of them assure they have the energy left to do it.
Speaker BI don't know if Amy and I are going to make it.
Speaker BWe're talking more.
Speaker BA little.
Speaker BShe knows something's different, even if I haven't explained exactly what.
Speaker BI haven't told her about the conversations with Elena, about how bad things got.
Speaker BI need to.
Speaker BBut I'm not there yet.
Speaker AKevin's still drinking more than he should.
Speaker AHe's cut back maybe three drinks a night instead of five more nights off than before.
Speaker ABut he hasn't quit, hasn't gone to treatment, hasn't admitted out loud that it might be a real problem and not just stress management.
Speaker AHe still has days where he still don't want to get out of bed.
Speaker AStill has days where the job feels pointless and his life feels empty.
Speaker AAnd the void where his purpose used to be yawns open like a pit he could fall into.
Speaker ABut there's a difference between drowning and treading water.
Speaker AKevin is treading water now.
Speaker BI'm not fixed.
Speaker BI want to be clear about that.
Speaker BI still have days where I don't want to be here.
Speaker BNot like suicidal, just not wanting to exist so much.
Speaker BBut I have more good days than I did six months ago.
Speaker BThat's progress, I think.
Speaker AElena's role in all of this has been steady and boundaried.
Speaker AShe's not Kevin's therapist.
Speaker AShe's not his sponsor.
Speaker AShe's not his only lifeline.
Speaker AThat would be bad for both of them.
Speaker CI'm not his therapist.
Speaker CI'm not his only support.
Speaker CThat would be bad for both of us.
Speaker CWhat I am is someone who shows up consistently and lets him know he's not alone.
Speaker CThe rest is up to him.
Speaker AElena has mentioned professional help.
Speaker ANot pushed it, just planted the seed.
Speaker ATherapy helped me after the divorce.
Speaker ATook me a while to go, but when I did and she leaves it there, it lets Kevin decide what to do with the information.
Speaker BElena mentioned therapy.
Speaker BSaid it helped her during her divorce.
Speaker BI'm not there yet.
Speaker BStill feels like admitting I'm really broken.
Speaker BBut I'm not saying never anymore.
Speaker BThat's progress.
Speaker AI guess this is what the lift phase looks like when someone isn't quite ready for it yet.
Speaker AElena knows her limits.
Speaker AShe's a peer, not a counselor.
Speaker AShe can create space.
Speaker AShe can be present.
Speaker AShe can share her own experience.
Speaker AShe can keep showing up, but she can't fix Kevin.
Speaker ANobody can fix Kevin except Kevin.
Speaker AWhat she can do is hold the door open until he's ready to walk through.
Speaker AI asked Kevin what he would tell other officers who were in.
Speaker AWho were in the place he was six months ago.
Speaker AHe thought about it for a while before entering.
Speaker BI tell them.
Speaker BI don't know.
Speaker BI tell them that somebody probably notices.
Speaker BEven when you think you're hiding it, somebody probably sees.
Speaker BMaybe they're just waiting for the right moment to ask if you want coffee.
Speaker AI asked Elena what she would tell officers who see a colleague struggling but don't know how to help.
Speaker CI tell them to stop overthinking it.
Speaker CYou don't need the perfect words.
Speaker CYou just need to show up, ask them to get coffee, go to the gym with them, be present without an agenda.
Speaker CAnd I'd tell them to share a little of yourself.
Speaker CNot your whole story, just enough to let them know you're not judging, that you've been somewhere hard, too.
Speaker CThat makes all the difference.
Speaker AThe listen phase of peer support isn't complicated.
Speaker AElena didn't have special training.
Speaker AShe didn't have perfect words.
Speaker AShe didn't even have a plan.
Speaker AShe just noticed.
Speaker AShe showed up.
Speaker AShe shared a little of herself, and she kept showing up.
Speaker AThat's it.
Speaker AThat's the whole thing.
Speaker BShe didn't ambush me with, we need to talk.
Speaker BJust asked if I wanted coffee after shift.
Speaker BAnd then she didn't push.
Speaker BShe just was there.
Speaker BLet me figure out my own head at my own pace.
Speaker BThat's what made the difference.
Speaker AElena doesn't see herself as a hero.
Speaker AShe's uncomfortable with the idea that she saved Kevin.
Speaker CI didn't save Kevin.
Speaker CI just opened a door.
Speaker CHe's the one who has to walk through it.
Speaker CI can't do that for him.
Speaker CNobody can.
Speaker CBut I can keep showing up.
Speaker CAnd that matters more than any perfect words.
Speaker ASometimes the most powerful intervention isn't an intervention at all.
Speaker AIt's just coffee and the willingness to sit with someone while they figure out their own truth.
Speaker AKevin and Elena shared their story because they believed it could help other officers recognize themselves or recognize a partner who's struggling.
Speaker AKevin's not fixed.
Speaker AHe'll tell you that himself.
Speaker AHe's still working on the drinking, still trying to save his marriage, still figuring out who he is now that the version of himself he used to be has faded away.
Speaker ABut he's working.
Speaker AHe's trying.
Speaker AHe's not alone anymore.
Speaker AAnd that's what peer support makes possible.
Speaker AIf anything in this episode hit close to home, I want you to know that help is available.
Speaker AIf your department has a peer support team or an EAP program, they're there for exactly this kind of struggle, the quiet erosion that doesn't make headline but takes officers out just the same.
Speaker AYou don't have to be in crisis to reach out.
Speaker AYou just have to be willing to say yes when someone asks if you want coffee.
Speaker ASo on our next episode, we'll continue the All Protocol series with the second Lift phase.
Speaker AWhat happens when someone's ready to accept help and how to connect them with the resources without pushing them away.
Speaker AThat one's called the Right Direction.
Speaker AI'm Michael Simpkins.
Speaker AStay safe out there and look out for each other.
Speaker AAnd this has been Police Speak.
Speaker AIf this conversation landed, take the next step.
Speaker AGo to the Show Notes and complete the 5 minute PR6 assessment.
Speaker AYou'll see your current resilience baseline across six domains.
Speaker AWhere you're strong, where you're vulnerable.
Speaker AIt's the same tool we use in RFA certification.
Speaker AWant to be on the podcast?
Speaker AWe're looking for officers who've managed accumulated exposure and figured out what actually works, not clean recovery stories.
Speaker AWe need the setbacks, the plateaus, the tools that failed and the ones that stuck.
Speaker AHit the link in the show notes, fill out the form.
Speaker AWe keep it confidential and work with you on how your story gets told.
Speaker AYou can also join the Police Beat Community officers having these conversations every day, not just when the podcast drops links in the show notes.
Speaker AThanks for listening.
Speaker ASee you next week.

