The 6-Step Framework for Sustainable Persistence: How to Manage Motivation and Energy Throughout Your Career
Episode 008: The Resilience Overview Series Part 5:
Today, we’re diving into the concept of tenacity, and trust me, it’s a game-changer! Tenacity is all about getting back up when life (or work) knocks you down. We’ll explore how to keep moving forward, even when things get tough, and why a little thing called realistic optimism should become your new best friend. Spoiler alert: it’s not about pretending that everything is perfect, but rather about learning from the challenges you face along the way. So, grab your favorite snack and settle in as we share practical tips to help you build your resilience — because let’s face it, this job can be a wild ride!
We discuss how tenacity goes beyond gritting your teeth and moving forward; it also involves realistic optimism that helps you bounce back from setbacks. Every officer experiences days that feel like a series of unfortunate events, but it's the ability to stand back up, learn from those missteps, and keep going that truly matters.
Additionally, we share the inspirational story of Officer Alex, who faced a difficult situation and learned the importance of analyzing mistakes rather than allowing them to define him. This episode is filled with valuable insights and practical tips to help officers develop their own tenacity, manage their motivation, and maintain their spirits even when the job tries to bring them down.
Resources for Officers
If you or someone you know is struggling, help is available. These trauma-informed resources are confidential, available 24/7, and staffed by people who understand the unique challenges of law enforcement.
COPLINE
Phone: 1-800-267-5463 (1-800-COPLINE)
Website: www.copline.org
COPLINE is a confidential 24/7 hotline exclusively for current and retired law enforcement officers and their families. All calls are answered by trained, retired law enforcement officers who understand the job and provide peer support for any issue—from daily stressors to full mental health crises. Your anonymity is guaranteed. COPLINE is not affiliated with any police department or agency, and listeners will not notify anyone without your explicit consent.
988 Suicide & Crisis Lifeline
Phone: Call or text 988
Online Chat: www.988lifeline.org
Veterans: Press 1 after dialing 988
The 988 Lifeline provides free, confidential support 24/7/365 for anyone experiencing emotional distress, mental health struggles, or thoughts of suicide. Trained crisis counselors are available by phone, text, or online chat to provide compassionate, judgment-free support. You don't need to be in crisis to reach out—988 is here for anyone who needs someone to talk to.
Safe Call Now
Phone: 206-459-3020
Website: www.safecallnowusa.org
Safe Call Now is a confidential, comprehensive 24-hour crisis referral service designed specifically for all public safety employees, emergency services personnel, and their family members nationwide. Founded by a former law enforcement officer, Safe Call Now is staffed by peer advocates who are first responders themselves and understand the unique demands of the job. They provide crisis intervention and connect callers with appropriate treatment resources while maintaining complete confidentiality.
Remember: Reaching out for help is a sign of strength, not weakness. You deserve support, and these resources are here for you.
Mentioned in this episode:
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00:00 - Untitled
00:55 - Introduction
01:55 - What is Tenacity?
03:25 - Realistic Optimism vs Toxic Positivity
05:13 - Learning From Setbacks
07:14 - A Story About Tenacity
09:57 - Managing Motivation & Energy
14:24 - The "Three Good Things" Practice
16:05 - Mental Load Management
18:39 - Tenacity & the Other Domains
20:13 - Practical Steps You Can Take Today
22:19 - Conclusion
Behind every badge, there's a story.
Speaker AA story of courage, sacrifice and relentless pursuit of justice.
Speaker ABut there's also a story that often goes untold.
Speaker AA story of the mental and emotional toll that policing takes on those who answer the call.
Speaker AWelcome to Police Speak, the podcast that delves into the raw realities of police work and explores the path to resilience.
Speaker AEach week, we'll unpack harrowing police encounters, dissect their psychological impact, and equip you with the tools to safeguard your mental well being.
Speaker ASo turn up the volume and prepare for our next journey.
Speaker BWelcome back to Please Speak.
Speaker BThis is episode five in our series on the Predictive six factor resilience model.
Speaker BWe've covered vision, composure, and reasoning.
Speaker BToday we're going to explore the fourth domain, tenacity.
Speaker BTenacity is about persistence.
Speaker BIt's about your ability to keep moving forward even when things are difficult.
Speaker BIt's about maintaining motivation, learning from setbacks, and developing what we call realistic optimism.
Speaker BAnd here's why this matters for law enforcement.
Speaker BThis job is going to knock you down.
Speaker BYou're going to face setbacks, failures, and moments when you question whether you can keep doing this work.
Speaker BTenacity is what gets you back up.
Speaker BIt's what keeps you in the fight.
Speaker BSo today we're going to explore what makes some people more tenacious than others, and more importantly, how you can develop tenacity that will carry you through the toughest moments of your career.
Speaker BStart by clarifying what we mean by tenacity, because it's often misunderstood.
Speaker BTenacity isn't about being hard or tough in the way that law enforcement culture often talks about toughness.
Speaker BIt's not about never showing weakness or never asking for help.
Speaker BIt's not about just pushing through everything with your jaw clenched.
Speaker BIn the PR6 model, tenacity is defined as the ability to persist, maintain realistic optimism, and recover from setbacks.
Speaker BIt's about having the mental resources to keep going even when things are hard, while also being smart about how you persevere.
Speaker BResearch shows that people with high tenacity share some common characteristics.
Speaker BThey see setbacks as temporary rather than permanent.
Speaker BWhen something goes wrong, they don't assume it will always be that way.
Speaker BThey think this is a difficult moment rather than everything is always difficult.
Speaker BThey see setbacks as specific rather than pervasive.
Speaker BWhen they fail at something, they don't assume they're failures.
Speaker BIn general, they think I struggled with this particular situation rather than I'm bad at everything.
Speaker BThey view challenges as within their control, even when facing difficult circumstances they focus on what they can influence rather than feeling completely helpless.
Speaker BThese patterns of thinking are at the heart of what researchers call realistic optimism, and it's one of the most powerful predictors factors of resilience.
Speaker BLet me make an important distinction here, because there's a lot of confusion about optimism in high stress professions.
Speaker BRealistic optimism is not the same as toxic positivity.
Speaker BLet me explain the difference.
Speaker BToxic positivity is the pressure to always be positive, to always look on the bright side, to deny or suppress negative emotions.
Speaker BIt's the just think positive advice that makes people feel worse when they're struggling.
Speaker BIt's the idea that if you're not happy, it's because you're not trying hard enough to be positive.
Speaker BToxic positivity is harmful.
Speaker BIt invalidates people's real struggles.
Speaker BIt makes people feel guilty for having normal emotional responses to difficult situations.
Speaker BIt prevents people from processing trauma and reaching out for help.
Speaker BRealistic optimism, on the other hand, is very different.
Speaker BRealistic optimism acknowledges reality, including the difficult parts, while maintaining hope about the future.
Speaker BIt's the ability to think.
Speaker BThis situation is really hard right now and I have the skills and support to work through it.
Speaker BI made a mistake that I feel terrible about and I can learn from this and do better next time.
Speaker BI'm struggling with symptoms of trauma and there are effective treatments available that can help me see the difference.
Speaker BRealistic optimism holds both truths at the same time.
Speaker BIt doesn't deny the difficulty, but it also doesn't get stuck in hopelessness.
Speaker BResearch on army soldiers found that those with realistic optimism, the ability to see both challenges and possibilities, had better mental health outcomes after deployment.
Speaker BThey were more likely to seek help when needed, more likely to use effective coping strategies, and less likely to develop PTSD or depression.
Speaker BOne of the key components of tenacity is the ability to learn from setbacks rather than being destroyed by them.
Speaker BEvery officer experiences failure at some point.
Speaker BYou make mistakes, you have bad calls, you don't get the promotion you wanted.
Speaker BYou handle a situation poorly, you say the wrong thing, you miss something important.
Speaker BThe question isn't whether you'll experience setbacks.
Speaker BThe question is, what do you do when they happen?
Speaker BOfficers with low tenacity tend to respond to setbacks in one of two ways.
Speaker BThey catastrophize.
Speaker BThis is terrible.
Speaker BMy career is over.
Speaker BI'm a failure.
Speaker BI'll never recover from this.
Speaker BOr they avoid.
Speaker BThey try not to think about it.
Speaker BThey don't examine what went wrong.
Speaker BThey just hope it goes away and try to move on without processing it.
Speaker BNeither of these Responses builds resilience.
Speaker BCatastrophizing keeps you stuck in negative emotions.
Speaker BAvoidance prevents you from learning and growing.
Speaker BOfficers with high tenacity respond to setbacks differently.
Speaker BThey acknowledge the difficulty.
Speaker BYes, this was hard.
Speaker BYes, I made a mistake.
Speaker BYes, I feel bad about it.
Speaker BThey analyze what happened, what exactly went wrong, what factors contributed, what was within my control and what wasn't.
Speaker BThey extract lessons.
Speaker BWhat can I learn from this?
Speaker BWhat would I do differently next time?
Speaker BHow can I use this experience to become better?
Speaker BThey take action.
Speaker BWhat concrete steps can I take to address this?
Speaker BHow can I make amends if I hurt someone?
Speaker BWhat skills do I need to develop?
Speaker BThey move forward.
Speaker BThis setback doesn't define me.
Speaker BIt's one experience among many.
Speaker BI can learn from it and keep going.
Speaker BThis is what we call a growth mindset, the belief that abilities and skills can be developed through effort and learning rather than being fixed.
Speaker BTraits you either have or don't have.
Speaker BLet me give you an example.
Speaker BThere was an officer, we'll call him Alex, who was working patrol when he responded to a call for service.
Speaker BWhen Alex arrived, the situation appeared to be resolved.
Speaker BAll parties were cooperative and based on the information available and his assessment of the circumstances, Alex determined that the immediate safety concerns had been addressed.
Speaker BAlex made a judgment call based on his training and experience.
Speaker BHe provided appropriate resources, documented everything thoroughly according to protocol, and cleared the call.
Speaker BSeveral days later, Alex learned that the situation had escalated and one of the individuals involved required medical attention.
Speaker BAlex was deeply affected by this outcome.
Speaker BHe kept thinking, I should have done more.
Speaker BI should have seen something I missed.
Speaker BBecause of the decisions I made, someone got hurt.
Speaker BAlex's supervisor and peer support team worked with him on this.
Speaker BThey helped him see that his response, while not perfect, was reasonable, given the information he had at the time and the constraints of the law and departmental policy.
Speaker BMore importantly, they helped Alex focus on learning rather than self blame.
Speaker BThey asked him what additional information would have changed your decision?
Speaker BWhat indicators could you look for in the future?
Speaker BHow can you use this experience to make better decisions going forward?
Speaker BAlex identified several things.
Speaker BHe could ask more specific questions about the history of violence in the relationship.
Speaker BHe could spend more time speaking with the victim separately from the suspect.
Speaker BHe could better communicate the resources available and follow up more persistently.
Speaker BHe could consult with a more experienced officer when he's uncertain.
Speaker BBut here's what's important.
Speaker BAlex also recognized that domestic violence dynamics are complex.
Speaker BVictims often minimize the violence due to fear, manipulation, financial dependence, or hope that the abuser will change.
Speaker BAlex couldn't force the victim to cooperate or accept help.
Speaker BHe couldn't arrest someone without meeting the legal requirements.
Speaker BSo Alex held both truths.
Speaker BI could have handled some things better, and I'm not solely responsible for what that suspect chose to do.
Speaker BAlex used this experience to become a better officer.
Speaker BHe started learning more about domestic violence dynamics.
Speaker BHe connected with victim advocates to better understand how to support victims.
Speaker BHe became someone other officers consulted when they were uncertain about DV calls.
Speaker BDid Alex still feel bad about that call?
Speaker BYes.
Speaker BDid it haunt him?
Speaker BYes.
Speaker BBut it didn't destroy him, and it didn't make him give up.
Speaker BHe used it to grow.
Speaker BThat's tenacity Another key aspect of tenacity is managing your motivation and energy over time.
Speaker BMotivation isn't a constant.
Speaker BIt fluctuates.
Speaker BThere will be days when you feel energized and committed to the work.
Speaker BAnd there will be days when you drag yourself in and wonder why you're doing this job.
Speaker BThat's normal.
Speaker BThe officers who struggle aren't the ones who have low motivation.
Speaker BSometimes they're the ones who don't know how to manage their motivation when it dips.
Speaker BSo how do you manage motivation over the course of a career?
Speaker BFirst, reconnect with your vision.
Speaker BThis is where vision and tenacity intersect.
Speaker BWhen your motivation is low, go back to your sense of purpose.
Speaker BWhy did you become a cop?
Speaker BWhat matters to you about this work?
Speaker BHow does what you're doing today connect to your larger values and goals?
Speaker BSecond, focus on small wins.
Speaker BWhen you're facing a big challenge, it can feel overwhelming.
Speaker BBreak it down into smaller, manageable steps.
Speaker BFocus on making progress, not achieving perfection.
Speaker BEach small win builds momentum and restores motivation.
Speaker BThird, monitor your energy, not just your time.
Speaker BNot all hours are equal.
Speaker BYou have times of day when your energy and focus are highest.
Speaker BTry to use those high energy times for your most important and challenging tasks.
Speaker BUse lower energy times for routine or less demanding work.
Speaker BFourth, take breaks strategically.
Speaker BThis job is a marathon, not a sprint.
Speaker BYou need recovery time.
Speaker BUse your days off to actually recover.
Speaker BSpend time with family, engage in hobbies, do things that restore you.
Speaker BDon't just work endless overtime and then wonder why you're burned out.
Speaker BFifth, celebrate progress.
Speaker BTake time to acknowledge when you've done good work, when you've made a difference, when you've overcome a challenge.
Speaker BLaw enforcement culture often focuses on what went wrong rather than what went right.
Speaker BIntentionally counteract that by recognizing progress and success.
Speaker BSixth, manage your self talk.
Speaker BThe way you talk to yourself affects your motivation.
Speaker BIf you're constantly criticizing yourself, telling Yourself, you're not good enough.
Speaker BYou're going to feel depleted.
Speaker BPractice talking to yourself the way you'd talk to a respected colleague with high standards, but also with compassion and encouragement.
Speaker BLet me share a specific tenacity technique that's been proven effective with first responders.
Speaker BThe three Good Things Practice this is simple but powerful.
Speaker BAt the end of each day, maybe at the end of your shift or before bed.
Speaker BIdentify three good things that happened that day.
Speaker BThey don't have to be big things.
Speaker BThey can be small.
Speaker BI had a good conversation with my partner.
Speaker BI helped someone who was having a bad day.
Speaker BI got to eat lunch without being interrupted.
Speaker BThe weather was nice.
Speaker BI made it home safely.
Speaker BWrite them down or share them with your spouse.
Speaker BThe key is to actively notice and acknowledge positive experiences.
Speaker BHere's why this works.
Speaker BYour brain has something called a negativity bias.
Speaker BIt's wired to notice and remember negative experiences more than positive ones.
Speaker BThis made sense evolutionarily.
Speaker BRemembering threats kept our ancestors alive.
Speaker BBut in modern policing, this negativity bias can be harmful.
Speaker BYou see terrible things and your brain latches onto those experiences.
Speaker BThe positive interactions, the successful calls, the routine work.
Speaker BAll of that fades into the background.
Speaker BThe three good things practice counteracts this negativity bias.
Speaker BIt trains your brain to notice and remember positive experiences.
Speaker BAnd research shows that healthcare professionals who practice three good things report reduced depressive symptoms even six months later.
Speaker BThis isn't about toxic positivity.
Speaker BYou're not pretending the bad things didn't happen.
Speaker BYou're just making sure you also notice the good things so your view of the world stays balanced.
Speaker BLet me talk about a tenacity skill that's particularly important for officers who work in high adversity roles.
Speaker BThis is what we call mental load management.
Speaker BWhen you're exposed to traumatic material day after day, horrific crime scenes, child abuse cases, violent assaults, it takes a psychological toll.
Speaker BResearchers call this compassion fatigue, vicarious trauma, or secondary traumatic stress.
Speaker BThe symptoms can look a lot like ptsd.
Speaker BIntrusive thoughts, emotional numbing, hypervigilance, avoidance, irritability.
Speaker BExcept you didn't directly experience the trauma.
Speaker BYou experienced it secondhand through your work.
Speaker BMental load management involves strategies for dealing with cumulative exposure to traumatic material.
Speaker BFirst, compartmentalization.
Speaker BThe healthy kind.
Speaker BWe talked about this in the composure episode.
Speaker BWhen you're at work, focus on the work.
Speaker BWhen you're home, focus on being home.
Speaker BDon't take the job home with you in your head any more than necessary.
Speaker BThis isn't about avoidance.
Speaker BIt's about giving yourself breaks from the traumatic Material so you can recover.
Speaker BSecond, dose the trauma.
Speaker BIf you're working on a particularly horrific case, take breaks.
Speaker BDon't spend eight hours straight reviewing crime scene photos or victim statements.
Speaker BWork for a period, then do something else, then come back to it.
Speaker BYour brain needs time to process.
Speaker BThird, connect with the mission.
Speaker BRemind yourself why this work matters.
Speaker BYou're seeking justice for victims.
Speaker BYou're preventing future crimes.
Speaker BYou're giving families closure.
Speaker BThis doesn't make the work easy, but it gives it meaning.
Speaker BFourth, maintain your other resilience domains.
Speaker BWhen you're doing high trauma work, you need to be even more vigilant about your health, your relationships, your sense of purpose, your thinking patterns.
Speaker BAll of those domains support your ability to handle the mental load.
Speaker BFifth, recognize your limits.
Speaker BThere's no shame in saying, I need to rotate out of this unit for a while.
Speaker BSome people can work high trauma assignments for decades.
Speaker BOthers need to move after a few years.
Speaker BKnow yourself.
Speaker BHonor your limits.
Speaker BThe research on this is clear.
Speaker BOfficers who do proactive mental load management have lower rates of vicarious trauma and compassion fatigue.
Speaker BThey're able to do difficult work for longer without burning out.
Speaker BLet me show you how tenacity connects to the other domains, tenacity and vision.
Speaker BYour sense of purpose fuels your persistence.
Speaker BWhen you know why you're doing something, it's easier to keep going.
Speaker BWhen things get hard.
Speaker BVision answers the question, why should I keep trying?
Speaker BWhich is essential for tenacity, tenacity and composure.
Speaker BWhen you can regulate your emotions effectively, you have more energy available for persistence.
Speaker BChronic stress and poor emotional regulation are exhausting.
Speaker BGood composure skills free up mental resources for tenacity, tenacity and reasoning.
Speaker BHow you think about setbacks directly affects your ability to persist.
Speaker BIf you catastrophize every failure, you'll give up.
Speaker BIf you can think flexibly about challenges, you can keep going.
Speaker BYour reasoning skills support your tenacity, tenacity and collaboration.
Speaker BSocial support makes persistence easier.
Speaker BWhen you have people encouraging you, believing in you, helping you problem solve, it's much easier to keep going.
Speaker BStrong relationships fuel tenacity, tenacity and health.
Speaker BYour physical energy affects your mental persistence.
Speaker BWhen you're exhausted, sick or in pain, it's hard to keep going.
Speaker BTaking care of your physical health gives you the energy you need for tenacity.
Speaker BSo what can you do today to build your tenacity?
Speaker BFirst, practice the three good Things exercise.
Speaker BStarting tonight, identify three good things from your day.
Speaker BDo this every day for at least a week.
Speaker BNotice how it affects your perspective.
Speaker BSecond, examine your explanatory style.
Speaker BWhen something goes wrong, how do you explain it to yourself?
Speaker BDo you see it as permanent, pervasive and out of your control, or as temporary, specific and something you can influence?
Speaker BStart consciously shifting toward realistic optimism.
Speaker BThird, create a lessons learned practice.
Speaker BAfter setbacks or difficult calls, take 15 minutes to write down what happened?
Speaker BWhat did I do well?
Speaker BWhat could I do better?
Speaker BWhat did I learn?
Speaker BThis turns failures into growth opportunities.
Speaker BFourth, audit your energy management for one week.
Speaker BTrack when your energy is highest and lowest.
Speaker BAre you using your high energy times well?
Speaker BAre you taking real recovery time or just collapsing in exhaustion?
Speaker BFifth, identify your motivation triggers.
Speaker BWhat reconnects you with why you do this work?
Speaker BMaybe it's a certain type of call.
Speaker BMaybe it's talking with a mentor.
Speaker BMaybe it's reflecting on a past success.
Speaker BKnow what restores your motivation so you can use it when you need it.
Speaker BSixth, practice self compassion.
Speaker BWhen you make a mistake or face a setback, talk to yourself the way you talk to a good friend or respected colleague.
Speaker BBe honest about what went wrong, but also be kind.
Speaker BRemember, tenacity is a skill.
Speaker BLike any skill, it requires practice.
Speaker BYou're not going to master it overnight, but every time you get back up after a setback, every time you choose realistic optimism over catastrophizing, every time you learn from failure instead of being destroyed by it, you're building your tenacity.
Speaker BHere's what I want you to take away from today's episode.
Speaker BTenacity, the ability to persist through difficulties isn't about being tough in the traditional sense.
Speaker BIt's about realistic optimism.
Speaker BLearning from setbacks, managing your motivation and energy, and keeping going even when things are hard.
Speaker BThe key skills we covered today, developing realistic optimism, learning from failures, practicing three good things, managing your mental load and monitoring your energy are all evidence based strategies for building sustainable persistence.
Speaker BThis job will knock you down.
Speaker BThat's guaranteed.
Speaker BThe question is, do you have the tenacity to get back up?
Speaker BAnd not just once, but repeatedly throughout a career.
Speaker BBuilding tenacity isn't about never struggling.
Speaker BIt's about having the skills and the support to keep going when you do struggle.
Speaker BIn our next episode, we're going to Explore collaboration, the fifth domain of the PR6 model.
Speaker BWe're going to talk about why relationships and social support are so critical for resilience, how to build high quality connections, and how to maintain relationships even when this job tries to isolate you.
Speaker BThank you for listening to Police Speak.
Speaker BStay safe out there.
Speaker AThank you for tuning in to another episode of Police Speak.
Speaker AWe hope you found today's story and insights valuable.
Speaker AWe aim to inform, educate and inspire through the stories we share.
Speaker ADo you have a powerful story from your time on duty that you'd like to share?
Speaker APerhaps a moment that tested your resilience or left a lasting impact?
Speaker ASharing your experiences can help fellow officers learn and strengthen their resilience.
Speaker AYour story could make a real difference in someone else's life.
Speaker APlease visit the link in the show notes and complete the form.
Speaker AWe'll keep your information confidential and work with you to ensure your story is told in a way that feels comfortable and meaningful to you.
Speaker ATogether, we can build a stronger, healthier law enforcement community.